Security & Confidentiality

At IWYN Lifestyle Enterprise (“we” or “us”), we take your privacy seriously. These Terms & Conditions outline the basis on which any personal data we collect from you, or that you provide to us, will be processed.

Collection of Your Information

• Site Navigation:

  • As you navigate our site, www.iwyn.com.my (our “Site”), we may use technology to capture information about your visit. This includes the resources you access, the URL you linked from, and your Internet Protocol (IP) address, even if you do not register as a customer.

• Information You Provide:

  • We may collect information you provide, including but not limited to:
    • Information provided when you register as a customer.
    • Details from completing online forms or questionnaires.
    • Feedback, comments, or suggestions.
    • Reports of problems, participation in promotions or competitions.
    • Newsletter subscriptions and requests for further information.
  • If you contact us, we may keep a record of that correspondence.

Use of Your Information

• Purpose:
  • We use information held about you for the following purposes:
    • To fulfill our obligations arising from any contracts between you and us.
    • To improve our service to you.
    • To ensure that content from our Site is presented effectively for you and your computer.
    • To allow you to use any interactive features and services of the Site.
    • To provide you with information you request from us via post, electronic, or other communication forms.
    • To notify you of changes to our services.
    • To customize advertising and content, fulfill your requests for products and services, and contact you about specials and new products.

Disclosure of Your Information

• Internal Disclosure:

  • Your personal information may be disclosed to any company within IWYN Lifestyle Enterprise, including our subsidiaries and our ultimate holding company and its subsidiaries.

• Third-Party Disclosure:

  • We may disclose your personal information to third parties for the following reasons:
    • Fraud protection and credit risk reduction.
    • To protect our rights, safety, or property, or those of our customers or third parties.
    • For marketing and commercial purposes in aggregate, provided no individual customers are identified.
    • If you have provided your permission for us to do so.
    • If IWYN Lifestyle Enterprise or substantially all of its assets are sold to a third party (your personal information will be transferred upon completion of the sale).
    • To comply with legal obligations or to enforce our Terms and Conditions of supply and other agreements.

Your Rights

• Marketing:
  • You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use it for such purposes.
  • You can exercise this right at any time by contacting us at iwynlifestyle@gmail.com.
    
    

Contact

• Feedback and Concerns:
  • We welcome your questions, comments, and concerns about privacy and our Terms & Conditions.
  • Please send any feedback regarding privacy or other issues to iwynlifestyle@gmail.com.